FAQ

Frequently Asked Questions

Are pets allowed?

Apartments at Decker Lake is a pet friendly community, however we do have breed restrictions. Please contact the office for further details.

 

When is rent due?

Rent is due on or before the 1st of each month with a grace period that ends at 5:00 p.m. on the 3rd.

 

What is the policy relating to drug and criminal activity on the property?

Any residents, occupants, guests, family members, or other persons related to or affiliated in any way with the resident shall not engage in any unlawful activity on or around the property. The resident must promptly disclose all such unlawful activity in writing to Building Management so the proper authorities may be notified.

 

What can I do in the common areas?

The sidewalks, stairways, parking lots and other similar areas of the building shall not be obstructed or used for any purpose other than entrance to and exit from the apartments.

Loitering or causing disturbances are not permitted on the stairways, lobbies, or parking areas of the buildings. Residents are responsible for seeing that their visitors obey house rules while on the premises. p>

 

What are the noise restrictions?

Residents should not do or permit anything to be done that would interfere with the rights, comfort or conveniences of other residents. The period from 10:00 p.m. to 8:00 a.m. is considered quiet courtesy hours. During this period, any activity that generates noise that unreasonably disturbs another resident is prohibited.

 

What is the window policy?

Nothing should be thrown or emptied out of the windows of any apartment. Nothing should be hung from the outside of the windows of any apartment.

 

Can I add a shade or awning to the outside of my window?

Shades, awnings or window guards are prohibited on the exterior of the buildings.

 

Are signs permitted?

No sign or message of any kind should be displayed on or from any residence, common area or limited common area (including any balcony), nor shall any sign or message of any kind be inscribed, painted, engraved or affixed to the exterior of any apartment, common area or limited common area (including any balcony) except as permitted by Building Management.

 

What can I put on my balcony?

Terraces should be kept clean and in a neat condition at all times. Building Management reserves the right to require the removal of any items it deems unsightly or offensive or that detract from the exterior appearance of the community. The following are examples of items not permitted on any balcony: flags and banners; holiday lights, decorations, and other similar décor; hot tubs and spas; umbrellas; sheds, playhouses and similar structures.

Only high-quality patio furniture that is constructed primarily of metal, glass or wood may be stored on terraces. All furniture placed on terraces should have rubber or plastic furniture tips on the legs to protect the surface of the balcony.

Outdoor carpeting, coverings or similar material may not be installed on or over balcony.

Nothing should be hung from or attached to any railings, walls or other portions of any balcony.

No rugs should be beaten on terraces, patios or outdoor living areas, nor should dust, rubbish or litter be swept from a apartment or any portion thereof off the balcony. Balconies are not to be used for storage of any kind of materials, goods, bikes or other personal items.

 

What can I put in my storage unit?

Just about anything except motor vehicles or other gas-operated machinery. No gasoline, explosive or other hazardous materials may be kept in any storage unit or otherwise stored on the premises. All personal property must be stored inside an assigned storage unit. Any items left outside the storage unit may be removed by Building Management.

 

What should I set the temperature at in my apartment when I’m away?

During cold times whenever residents are away, it is required that the thermostat be set in the heating mode with the temperature at a minimum of 65 degrees. If the thermostat is set in the air-conditioning mode, the apartment will not be heated, and experience has shown that water lines are likely to freeze.

 

Should I "air out" my condo?

Hygienists recommend that homes be "aired out" on a regular basis to avoid the buildup of pollutants. This can be done by opening the hall door when it is extremely cold outside or by cracking open the sliding door or windows for a few minutes with the furnace or air conditioning fan turned on. This should be done whenever the apartment seems stuffy. It is particularly important that this be done during the air conditioning season so that there is not an excessive build-up of humidity.

 

How do I dispose of my trash?

Residents are responsible for the disposal of all trash and rubbish from their apartment to the collection points in each building.

All trash must be put in plastic bags of suitable size and tied at the top before being thrown away. Any wet garbage must be placed in double plastic bags before disposal. The garbage bags, when full, must be at least 10% smaller than the diameter of the trash chute.

No furniture, mattresses or vehicle parts are to be left in the trash or recycle areas unless they are fully enclosed within the applicable dumpster or container. Residents are responsible for the disposal of remodeling debris, rugs, furniture, appliances, Christmas trees and other large items. Such items or materials should not be placed in the dumpsters or other trash receptacles.

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