Apartment Reviews for Apartments at Decker Lake Apartments in West Valley City

4.8 | 31 Reviews

2184 W 3100 S, West Valley City, UT, 84119
(801) 972-4982


See what other people are saying about our apartments located in West Valley City! At Apartments at Decker Lake Luxury Living, we value all our residents voices, and can’t wait for you to see our luxury apartments for yourself. If you have any comments or suggestions, feel free to let us know! We appreciate the feedback, good or bad.


Customer service was very pleasant and inviting. I forgot his name, but he makes any of my situations here a great process. The staff as well is kind and quick.

I really enjoyed Bens customer service he was really helpful and understanding of my situation with my roomate ! He was able to help us get into something for our budget and it was comforting to have a welcoming staff and community! Definitely recommend to those who are first time movers !

Just moved in not too long ago and I I'm loving it here

This place is so very quiet, it's amazing. The landscaping is immaculate. Karla, Mitsuko, Herman and Mahid are superb people to work with, everything needed gets done in a timely manner. I have lived here two years now, and Don't plan on moving any time soon.❤❤❤. The neighbors are awesome as well, don't be afraid to say "HI".

?? WOW! My transfer with Amazon from Sacramento to Salt Lake has been nothing short of a miracle. Thanks to Carla and Management, I'm welcomed home. Decker Lake has been with me every step of the way. Forever in their timely grace. The process was precise and i truly don't know my whereabouts without this property. Thank you from the bottom of my heart family! ????

I moved in on Saturday, and I love it here. Everyone quite, and keeps to them self's, the apartment is great it's not to big but not to small for me little family ??? I am very happy to live here.

Three years ago I found myself needing a place in a new state. I searched the area to have easy access to public transportation. I narrowed my search to West Valley and West Jordan area. After touring several properties my decision was made by three factors; one, availability, two, condition of property and third efficiency and service of staff. I graded each one of the properties from scale 1-10 with 30 points possible. Of every apartments complex I toured, there was not one that had a perfect score until I came to Apartments at Decker Lake which at that time was West Pointe. They exceeded every expectation I had when it came to service. In every situation over the years if I had any request, for example paint to touch up my walls, they are always happy to assist me. I feel like I live in a small community that neighbors get to know each other. I love coming home to my apartment. I know this might not seem realistic but sometimes the customer service you get goes a long way when you have any issues. From other reviews I have read, I'm sure there are issues and I have not been exempt from that but any issues I have had, they have been addressed. Things happen and I understand that. Its when they don't want to do anything that is the problem in renting. That is not the case here. They are always willing to work with residents, put request for services and when I wanted my apartment sprayed for preventive purposes, they told me the service was free as long as I gave them permission to enter. Not everyone has the same experience but for me it has been great. Go in ask for Karla, she is the reason I made my decision to rent here and she is still one of the reasons I stay here. Mitzuko is great too, she has always been nice to me when I cant find Karla in the office. Like I said, I have been here three years here and I'm sure I will be here for a couple of more.

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