Three years ago I found myself needing a place in a new state. I searched the area to have easy access to public transportation. I narrowed my search to West Valley and West Jordan area. After touring several properties my decision was made by three factors; one, availability, two, condition of property and third efficiency and service of staff. I graded each one of the properties from scale 1-10 with 30 points possible. Of every apartments complex I toured, there was not one that had a perfect score until I came to Apartments at Decker Lake which at that time was West Pointe. They exceeded every expectation I had when it came to service. In every situation over the years if I had any request, for example paint to touch up my walls, they are always happy to assist me. I feel like I live in a small community that neighbors get to know each other. I love coming home to my apartment. I know this might not seem realistic but sometimes the customer service you get goes a long way when you have any issues. From other reviews I have read, I'm sure there are issues and I have not been exempt from that but any issues I have had, they have been addressed. Things happen and I understand that. Its when they don't want to do anything that is the problem in renting. That is not the case here. They are always willing to work with residents, put request for services and when I wanted my apartment sprayed for preventive purposes, they told me the service was free as long as I gave them permission to enter. Not everyone has the same experience but for me it has been great. Go in ask for Karla, she is the reason I made my decision to rent here and she is still one of the reasons I stay here. Mitzuko is great too, she has always been nice to me when I cant find Karla in the office. Like I said, I have been here three years here and I'm sure I will be here for a couple of more.